In a Nutshell
This course covers effective communication as it relates to individual, group, organizational, and strategic communication and communicating a long-term vision and direction, helping you to become a better listener, and a leader that can lead more capably under pressure. This course is essential for anyone who wants to be a leader in their field, and who wants to learn how to better communicate with others.
This Course Will Teach You How To…
- Engage your team more effectively
- Set Clear Expectations
- Effectively communicate virtually
- Communicate across generations
- Have effective, difficult conversations
- Communicate across cultures
This Course Is For
- Small business owners
- Non-Profit Executives
- Managers
- Team Leads
Course Description
It’s easy to fall into bad communication habits, but those bad habits can derail your team, your relationships, and your career.
One of the 7 Habits of Highly Effective people is seek first to understand, and then to be understood.
How many misunderstandings could be avoided if we heeded those words? How can you make sure the person you’re speaking with understands that they were heard?
Most leaders aren’t the communicators they think they are!
When was the last time you thought about how well you were communicating with your team? It’s a guarantee, your team thinks about your communication skills more often than you do.
Using effective communication techniques is not always as simple as we would hope. In theory, effective communication is clear, concise, and direct. But in practice, things can quickly become complicated.
If we aren’t careful, ineffective communication can lead to misunderstandings, hurt feelings, and even conflict. By being aware of the potential obstacles to effective communication, we can improve our chances of successfully communicating our message.
You probably spend around 70% of your time in meetings. Which makes your “out of meeting time” precious.
You try to make up time by speaking in shorthand, not being clear, under communicating, or by confusing brevity with clarity. This usually shows up in how you communicate with your team (and your loved ones).
Leaders at all levels often must communicate to different audiences, often simultaneously.
Clear and Effective Communication gives you all the tools you’ll need in order to elevate you and your team. You will learn how to engage your team, have difficult conversations that won’t leave you feeling like the bad guy, and use communication to create a more positive (and productive) work environment.
This course covers effective communication as it relates to individual, group, organizational, and strategic communication and communicating a long-term vision and direction, helping you to become a better listener, and a leader that can lead more capably under pressure.
Course Content
About the Instructors
Reviews
Great course. Bring a pad of paper to take notes.
This course is holistic and impactful toward improving communication in both professional and personal settings.
I was blown away with the fact that “difficult conversations” can be totally supportive while being honest. I found myself revisiting several interactions with my bosses and family at various points in time. I’ve found very few difficult conversations to be supportive of me, and I largely blamed my own limitations (not able to take criticism etc.) for that. But after this course I feel that is only part of the story. The intent and manner of the communication are equally important for it to get through and create a supportive impact. I lalso realize that powerful communication is a sustained practice.
Many thanks for a great course!
“Clear and Effective Communication” provides great training on all the things we need to do – big and small – to work successfully with others and to achieve results in our jobs. It’s an effective summary of techniques for communicating that we may have previously intuited, but not fully thought through until this class, plus a lot of other tips and strategies.
I give this “Clear and Effective Communication” training an enthusiastic five star rating. Dr. Arrington’s command of the subject matter together with his simultaneous no nonsense and engaging delivery were on point. I will admit that I was initially annoyed upon learning of the number and length of the sessions. However, annoyance quickly morphed into appreciation. My big take-away or “aha” moment was realizing that while many of the tips may seem obvious after the fact, they are anything but. They bear frequent repeating and reinforcing. This training should be a yearly requirement for employees at all levels, at organizations large and small, public and private.
This course really brought back the awareness of listening and putting yourself in someone’s shoes especially the work on generational interactions. I face that daily with serving three generations. It also reminded me to stop and ask more questions because as leaders we are often seen as someone who should already know what to do and sometimes the problem is not ours to solve. Looking forward to using these communication skills further and being mindful! Thanks David!
