I give this “Clear and Effective Communication” training an enthusiastic five star rating. Dr. Arrington’s command of the subject matter together with his simultaneous no nonsense and engaging delivery were on point. I will admit that I was initially annoyed upon learning of the number and length of the sessions. However, annoyance quickly morphed into appreciation. My big take-away or “aha” moment was realizing that while many of the tips may seem obvious after the fact, they are anything but. They bear frequent repeating and reinforcing. This training should be a yearly requirement for employees at all levels, at organizations large and small, public and private.